Privacy Policy for 71bd

1. Data We Collect

When you interact with the 71bd platform — whether by registering an account, making a deposit, placing a bet, or simply browsing our pages — we may collect a range of personal data. The specific data we collect depends on how you use the platform. The table below summarises the main categories of data we collect and the context in which each category is gathered.

Data You Provide Voluntarily

Some data is provided directly by you: for example, the personal details entered during registration, the documents uploaded for KYC verification, and the messages sent to our support team. We rely on you to ensure that the information you provide is accurate and up to date. Providing false or misleading information is a breach of our Terms & Conditions and may result in account closure.

Data Collected Automatically

Other data is collected automatically as a result of your interaction with our platform. This includes technical data generated by your device and browser, as well as gaming activity data recorded by our platform systems. This data is essential for the operation of the platform, fraud detection, and responsible gaming monitoring.

Data from Third Parties

We may receive personal data about you from third-party sources, including payment processors (such as bKash, Nagad, and Rocket) who confirm transaction details, identity verification service providers who conduct document checks, and fraud prevention agencies that flag suspicious activity patterns. Any data received from third parties is handled with the same level of care and protection as data you provide directly.

2. How We Use Your Data

71bd processes your personal data for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected. The following list sets out the primary purposes for which your data is used.

• Account management: To create, maintain, and manage your player account, including processing your registration details, verifying your identity, and enabling you to log in securely.
• Service delivery: To provide the core services of the 71bd platform — including processing deposits and withdrawals, recording bet placements, crediting winnings, and applying bonuses — in accordance with our Terms & Conditions.
• Identity and age verification: To confirm that you are at least 18 years of age and that the personal details you have provided are accurate, as required by our responsible gaming obligations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, and other forms of illegal or prohibited activity on the platform.
• Responsible gaming: To monitor gaming patterns and identify indicators of problem gambling behaviour. Where such indicators are detected, we may reach out proactively to offer responsible gaming resources and tools.
• Customer support: To respond to your queries, complaints, and support requests promptly and accurately. Support interactions are recorded to maintain quality standards and for training purposes.
• Marketing communications: To send you promotional offers, bonus notifications, and event-based communications (e.g., BPL season promotions, Eid special offers, Pohela Boishakh bonuses) where you have given your consent to receive such communications. You may withdraw consent at any time via account settings.
• Platform improvement: To analyse usage patterns and technical performance data with a view to improving the functionality, reliability, and user experience of the 71bd platform.
• Legal compliance: To fulfil our obligations under applicable law, including responding to lawful requests from courts, law enforcement agencies, and regulatory bodies.

3. Legal Basis for Processing

71bd processes your personal data on one or more of the following legal grounds, depending on the specific processing activity involved.

4. Data Sharing & Third Parties

71bd does not sell your personal data. We share personal data with third parties only where necessary and under strictly controlled conditions. The categories of third parties with whom we may share your data are set out below.

Payment Processors

To process deposits and withdrawals, we share the minimum necessary financial data with our payment partners, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and BRAC Bank. These providers act as independent data controllers in respect of their own processing and are governed by their own privacy policies and applicable financial regulations.

Identity Verification Providers

We use third-party KYC and identity verification service providers to verify the identity documents and age of our players. These providers process identity data strictly in accordance with our instructions and are contractually bound to maintain the security and confidentiality of the data they process on our behalf.

Game Software Providers

The games available on 71bd are powered by third-party software providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming, among others. These providers may receive technical data (such as session identifiers and game round data) necessary to deliver and certify the fairness of their gaming products. They do not receive your full personal profile.

Fraud Prevention and Security Partners

We share relevant data with fraud detection and cybersecurity partners where we have reasonable grounds to suspect fraudulent activity, money laundering, or a threat to platform security. Such sharing is limited to what is strictly necessary and is carried out under data processing agreements that impose equivalent security obligations.

Legal and Regulatory Authorities

We may disclose personal data to courts, law enforcement agencies, regulatory bodies, or other public authorities where required to do so by applicable law, a court order, or a legitimate regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.

5. Cookies & Tracking

71bd uses cookies and similar tracking technologies (such as local storage objects and session storage) to operate the platform effectively, remember your preferences, and gather analytics data that helps us improve your experience. This section explains the types of cookies we use and how you can manage them.

Types of Cookies We Use

Managing Your Cookie Preferences

You can manage and withdraw your consent to non-essential cookies at any time through your browser settings. Most modern browsers allow you to block or delete cookies on a per-site basis. Please note that disabling certain cookies may affect the functionality of the 71bd platform — for example, you may be required to log in again on each visit if session cookies are blocked.

Instructions for managing cookies in popular browsers can be found in the help documentation for Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. Third-party browser extensions are also available for more granular cookie management.

6. Data Retention

71bd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as is required by applicable law. The following retention periods apply to the main categories of data we hold.

• Account data and identity documents: Retained for the duration of the account and for a minimum of five (5) years following account closure, in line with anti-money laundering (AML) and financial record-keeping obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required by applicable financial regulations.
• Gaming activity logs: Retained for a minimum of three (3) years to support dispute resolution, responsible gaming monitoring, and fraud investigations.
• Customer support communications: Retained for two (2) years from the date of the most recent interaction in a given support thread, unless a longer retention period is required by ongoing dispute or legal proceedings.
• Marketing consent records: Retained for as long as you have an active account and for two (2) years following account closure, to demonstrate consent compliance.
• Technical and usage data (cookies and server logs): Typically retained for between 30 days and 13 months depending on the specific data type and the purpose for which it was collected.
• Responsible gaming records (self-exclusion, limit settings): Retained indefinitely to prevent circumvention of self-exclusion arrangements and to support ongoing responsible gaming obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Where data is anonymised rather than deleted, the anonymised dataset may be retained indefinitely for statistical and platform improvement purposes.

7. Your Privacy Rights

As a user of the 71bd platform, you have a number of rights in relation to your personal data. These rights are set out below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request". We will respond to all verified requests within thirty (30) days.

• Right of access: You have the right to request a copy of the personal data 71bd holds about you, together with information about how that data is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure ("right to be forgotten"): In certain circumstances, you have the right to request the deletion of your personal data — for example, where the data is no longer necessary for the purpose for which it was collected and no overriding legal obligation requires its retention.
• Right to restrict processing: You have the right to request that we restrict our processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another service provider.
• Right to object: You have the right to object to the processing of your personal data on grounds of legitimate interests. Where such an objection is made, 71bd will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for the establishment, exercise, or defence of legal claims.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

8. Data Security

71bd takes the security of your personal data seriously. We implement and maintain a comprehensive set of technical and organisational security measures designed to protect your data against unauthorised access, accidental loss, destruction, alteration, or disclosure.

Technical Safeguards

• All data transmitted between your device and 71bd's servers is encrypted in transit using TLS (Transport Layer Security) with a minimum 256-bit encryption standard.
• Sensitive data at rest — including identity documents and financial records — is encrypted using AES-256 or equivalent encryption standards.
• Access to personal data within 71bd's systems is restricted on a strict need-to-know basis. Staff access is controlled via role-based access management and is subject to regular review.
• Platform infrastructure is monitored continuously for intrusion attempts, unusual access patterns, and potential data breaches using automated detection systems.
• Two-factor authentication (2FA) is available for player accounts and is mandatory for all 71bd staff with access to personal data systems.

Organisational Measures

• All 71bd staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Third-party vendors and processors who handle personal data on our behalf are required to implement equivalent security standards and are subject to contractual data processing agreements.
• 71bd maintains an incident response plan. In the event of a confirmed data breach that poses a risk to your rights and freedoms, we will notify affected players without undue delay.

Despite our best efforts, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. If you suspect that your account has been compromised, please contact support immediately at [email protected] so that we can take prompt protective action.

9. Children & Minors

During the registration process, all players are required to confirm that they are at least 18 years of age. This confirmation is reinforced by our KYC identity verification process, which requires players to submit valid government-issued identification documenting their date of birth before any withdrawal can be processed.

If 71bd becomes aware or has reasonable grounds to believe that a player is under the age of 18, the account will be suspended immediately, all pending transactions will be frozen, and the matter will be investigated. Any funds deposited by an underage player will be returned to the originating payment source and the account will be permanently closed.

If you are a parent or guardian and believe that your child has registered an account on the 71bd platform, please contact us immediately at [email protected]. We take reports of underage access extremely seriously and will act on all such reports with urgency. We recommend that parents and guardians use parental control software to prevent minors from accessing online gambling platforms.

10. Changes to This Policy

71bd reserves the right to update or revise this Privacy Policy at any time. We will provide advance notice of any material changes — meaning changes that significantly affect how we collect, use, or share your personal data — via email to the address registered on your account and via a prominent notice on the platform, at least seven (7) days before the revised policy takes effect.

Minor updates — such as corrections of typographical errors, clarifications of existing practices that do not alter their substance, or changes required to reflect new legal requirements — may be made without prior notice and will take effect immediately upon publication at this page.

The "Last Updated" date displayed at the top of this page and in the hero section above will be revised each time this Privacy Policy is updated. We encourage you to review this page periodically so that you remain informed about how 71bd handles your personal data.

Your continued use of the 71bd platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with any changes to this policy, you should cease using the platform and request account closure by contacting [email protected] before the revised policy takes effect.

All questions, comments, or requests relating to this Privacy Policy or to 71bd's data practices generally should be directed to our support team at [email protected]. We aim to respond to all privacy enquiries within five (5) business days.