Responsible Gaming
at 71bd — Your Safety First

1. Our Commitment to Responsible Gaming

At 71bd, responsible gaming is not a compliance checkbox — it is a core part of how we operate. We believe that gambling should always be a form of entertainment, enjoyed within personal means and time limits that a player has consciously set for themselves. When gambling crosses from leisure into compulsion, it can cause serious harm to players, their families, and the wider community in Bangladesh.

Our responsible gaming framework is built around four pillars: prevention, protection, support, and transparency. We work to prevent underage access through rigorous KYC verification, protect active players with account-level control tools, support those who are struggling through accessible help channels, and maintain full transparency about the risks associated with gambling so that every player can make an informed decision before they play.

71bd operates as a safe and reliable platform that uses SSL encryption and fair-play certified game software from providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. Randomness in all games is governed by certified Random Number Generator (RNG) systems, ensuring that no outcome can be predicted or manipulated.

2. Age Restriction — 18+ Only

The 71bd platform is strictly for adults aged 18 years and above. This is a firm, non-negotiable policy. Gambling by minors is illegal and poses serious psychological and financial harm risks to young people whose decision-making capabilities are not yet fully developed.

How We Enforce the 18+ Rule

• All players must confirm during registration that they are at least 18 years of age.
• Before any withdrawal can be processed, players must complete full KYC identity verification by submitting a government-issued photo ID (National ID card, passport, or driving licence) showing their date of birth.
• Our team carries out additional random age-verification checks on accounts that display usage patterns consistent with younger players.
• Accounts where the age requirement cannot be confirmed are suspended pending verification. Any funds on such accounts are frozen until verification is complete.
• If an account is confirmed to belong to a person under 18, it is closed permanently, all winnings are voided, and deposited funds are returned to the originating payment source (bKash, Nagad, Rocket, Upay, or bank account).

Protecting Minors in Your Home

If you share a device or household with minors, we strongly recommend taking the following precautions to prevent underage access to 71bd and other online gambling platforms:

• Never save your 71bd login credentials in a shared browser profile.
• Always log out of your account when you have finished playing, especially on shared devices.
• Enable parental control software on devices accessible to children. Several reputable free and paid options are available for Windows, Android, and iOS.
• Store any physical cards linked to your deposit methods (bKash-registered SIM, Nagad account) securely and out of reach of children.

3. Deposit Limits

Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. 71bd allows you to set three types of deposit limits, each independently adjustable to match your personal financial situation.

To set or adjust your deposit limits, log in to your 71bd account and navigate to Account Settings > Responsible Gaming > Deposit Limits. If you experience any difficulties applying a limit, contact our support team at [email protected] and we will set the limit on your behalf within one hour.

4. Self-Exclusion

Self-exclusion is the strongest protective tool available to 71bd players. When you self-exclude, your account is suspended for the chosen period. During that period you will not be able to log in, deposit, place bets, or receive any promotional communications from 71bd. Self-exclusion takes effect immediately upon request — there is no delay.

Available Self-Exclusion Periods

• 30 days — a short break to reset your relationship with gambling.
• 90 days — a medium-term break suitable if you feel gambling is starting to interfere with daily life.
• 6 months — a longer break that gives you time to seek professional support if needed.
• 1 year — a substantial exclusion period for players who recognise a serious problem.
• Permanent — if you decide that gambling is not right for you long-term, you can permanently close your account. This decision cannot be reversed.

How to Request Self-Exclusion

1. Log in to your 71bd account.
2. Navigate to Account Settings > Responsible Gaming > Self-Exclusion.
3. Select your preferred exclusion period.
4. Confirm your request — your account will be suspended immediately.

Alternatively, you can request self-exclusion by emailing [email protected] from your registered email address with the subject line "Self-Exclusion Request" and specifying your desired exclusion period. Our team will action the request within one hour and send you a confirmation email.

5. Time-Out & Cool-Off Period

A time-out is a shorter, lighter version of self-exclusion designed for players who want a brief break without permanently closing their account. During a time-out, your account is temporarily suspended and you cannot log in, deposit, or bet. Your account balance is preserved and will be accessible again when the time-out period ends.

Time-Out Periods Available

• 24 hours — ideal if you have had a frustrating session and want to step back before making further decisions.
• 48 hours — a weekend break that helps you re-establish a healthier routine.
• 7 days — a one-week cool-off period that provides meaningful distance from gambling activity.
• 30 days — equivalent to the shortest self-exclusion period; useful if you are not yet ready to commit to a longer exclusion.

Session Reminders & Reality Checks

In addition to time-out tools, 71bd offers session management reminders that activate during active play. These pop-ups display your current session duration, total wagered amount, and net win/loss for the session. You can configure reminders to appear at 15-minute, 30-minute, or 1-hour intervals from your account settings.

Studies consistently show that session reminders reduce average session duration and help players maintain greater awareness of their spending. We strongly encourage all players to enable at least a 30-minute reminder as a default safety measure.

6. Recognising Problem Gambling

Problem gambling — sometimes called gambling disorder or compulsive gambling — is a recognised condition in which a person is unable to control their gambling behaviour despite negative consequences. It can affect people of all ages, income levels, and backgrounds. Recognising the signs early is the most important step toward getting help.

Common Warning Signs

The following are recognised warning signs that gambling may be becoming a problem. If you identify with three or more of these signs, we strongly encourage you to use the self-exclusion or time-out tools on this page and seek professional support.

• Gambling with money you need for essential expenses such as rent, food, or bills.
• Borrowing money from family, friends, or lenders to fund gambling activity.
• Feeling restless, irritable, or anxious when you are not gambling.
• Repeatedly trying and failing to cut down or stop gambling.
• Spending increasing amounts of time and money gambling to achieve the same level of excitement.
• Lying to family members or friends about how much time or money you spend on gambling.
• Chasing losses — continuing to gamble after a loss in an attempt to win back what you have lost.
• Gambling as a way to escape problems, stress, anxiety, or depression.
• Neglecting work, studies, family responsibilities, or social relationships because of gambling.
• Feeling guilt or shame about your gambling behaviour but being unable to stop.

7. Self-Assessment Questionnaire

The following questions are adapted from widely used problem gambling screening tools. Reflecting honestly on these questions can help you understand your current relationship with gambling. There are no right or wrong answers — this is a private exercise for your own benefit.

8. Getting Help & Support

If you feel that gambling is becoming a problem for you or someone you know, please do not wait — reach out for help today. 71bd's responsible gaming support team is available 24 hours a day, 7 days a week. We can help you apply any of the protective tools described on this page, answer your questions, and point you toward further professional resources.

Tips for Healthy Gambling Habits

Even if you do not currently feel that gambling is a problem, the following habits will help you keep your gaming experience enjoyable and sustainable over the long term:

• Set a strict budget before you start playing and stick to it regardless of outcomes.
• Treat any money you deposit as the full cost of your entertainment — just as you would a cinema ticket or restaurant meal.
• Only gamble when you are in a positive, relaxed state of mind. Avoid gambling when stressed, tired, upset, or under the influence of alcohol.
• Take regular breaks during gaming sessions. Stand up, drink water, and check in with how you are feeling every 30 minutes.
• Balance gambling with other leisure activities such as sport, socialising, reading, or spending time with family.
• Never gamble to make money or to solve a financial problem. The statistical odds always favour the platform over time.
• Keep track of how much you have deposited and withdrawn over a given month to maintain an accurate picture of your net gambling spend.
• If a session is not going well, walk away. There is no obligation to continue, and chasing losses almost always makes things worse.